Author: Vivek Srinivasan Title: Delivering Public Services Effectively: Tamil Nadu & Beyond. Published by: Oxford University Press (2014) There is a wide diversity in the provision of public services in India. In some states one can go miles without seeing a functional school or public health centre, where roads are poorly maintained, and electricity has not yet been introduced, while in other places governments tend to function remarkably well in extending basic public services to all. Tamil Nadu is one of those few states with an impressive commitment to services. This book examines the dynamics that led to Tamil Nadu's commitment. The author argues that incessant public action in the southern Indian state underlies that commitment. People tend to act when services are not available or functional and thus create pressure on the government to deliver. http://viveks.info/book