[change] interesting work on mobile money and unintended consequences

here's a synopsis of the larger study: http://www.businessweek.com/articles/2013-05-23/kenyans-find-the-unintended-... Beth Kolko Professor Department of Human Centered Design & Engineering University of Washington Box 352315 Sieg 423 Seattle, WA 98195 206.685.3809 Faculty Associate, Berkman Center for Internet & Society Harvard University